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Who These Knowledge Base Articles Are For and How They Are Organized

Discover who Dost’s knowledge base articles are designed for, what you will learn, and how they are organized so you can quickly find the information you need.

Introduction

These knowledge base articles are designed to help you easily access any key Dost functionality, whether you are just getting started or have been using the platform for some time.

Who These Knowledge Base Articles Are For (Roles: User, Admin)

These knowledge base articles are intended for two main profiles within your organization:

  • Operational users: people who review documents, correct data, and manage day-to-day activities within the Documents section.
  • Finance teams (Finance / Controllers): people who need the information processed by Dost to be delivered reliably and consistently to the ERP system and management reports.

What You Will Learn

With these knowledge base articles, you will learn how to:

  • Set up your account and complete a solid onboarding process: access, main menu, users, and your first documents (Introduction and Getting Started).
  • Understand the key concepts behind Dost: documents, self-training, mappings, workflows, and ERP exports (Key Concepts).
  • Manage your documents on a daily basis: statuses, filters, reviews, and recovery of deleted documents (Working with Documents).
  • Configure document settings, mappings, workflows, and exports to maximize automation and reduce errors (Mappings, Workflows, and Exports).
  • Train Dost’s AI so it becomes increasingly accurate at reading and processing your documents (Self-Training and AI).

How the Knowledge Base Articles Are Organized

The knowledge base articles are organized into categories that you can either follow sequentially or consult individually whenever you need specific information:

  • Getting Started (Basic Onboarding): to begin working with Dost from scratch.
  • Key Concepts: to understand the terminology and logic behind the platform.
  • Working with Documents, Document Configuration. Document Operations and Configuration: everything you need to manage and configure how your documents are displayed and used.
  • Mappings, ERP Export and Integration, Workflows, Self-Training. Advanced Automation: mappings, exports, workflows, and self-training features designed to reduce manual work and minimize errors.